All of our products are guaranteed for six months from the date of purchase with a limited warranty. Our guarantee is a warranty against defects in materials and workmanship, if our leather products are defective in materials or workmanship, we will repair the bag free of charge. If we cannot repair the product, we will replace it.
In order to have your backpack repaired or replaced under our warranty, first, request a return on our website via email (firstname.lastname@example.org) Once we review your request and if it's approved, we will email you a pre-paid return label.
We care about your products.